Borgata online casino

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Borgata Casino App Review

To compete in today’s online casino market, a company must provide players with an app that is simple, easy to navigate, bug-free and, of course, entertaining. Our testing of Borgata's online casino app was completed on an iPhone 12 and MacBook Pro in New Jersey. Overall, the experience was very positive.

As in most areas these days, it’s helpful to read real product reviews from real customers when deciding between similar options. So with that in mind, we read through the hundreds of reviews on the Google Play and Apple App store to identify themes and common issues the broader population experienced. We hope to make sure new players are aware of the Borgata's Casino app’s pros and cons.

READ MORE:The Best Online Casino Apps

Apple App Store Borgata Casino Reviews

Download the Apple App — /5 with K Ratings in May,

iOS User Negatives with Borgata Casino

Bonus and Spin Decreases: Some users reported having higher bonus and free spin frequency early in their playing careers at Borgata, only to seem them decrease significantly later on.
Login Issues: Players have experienced login issues that include logging in and then the app crashing, or not being allowed on at all.
Winning Discrepancy: A typical theme among users of any online casino — the win-to-loss ratio seems unfair and players feel like they're just watching their money burn away.

iOS User Positives at Borgata Casino

Free Plays: Players feel like Borgata is one of the few online casino platforms that offers its users free play opportunities on a daily basis.
Withdrawal Times: Some users have seen their account withdrawal times go as quickly as one after initially clicking the button to see the money in their bank or PayPal.
Large Selection of Games: This makes sense considering the extensive library of games Borgata has put together in their online casino. This should be expected from any online app that shares its name with such a big industry leader.

Google Play Borgata Casino Reviews

Download the Google Play App — /5 with K Ratings in May,

Android User Negatives

Customer Service: An overwhelming amount of negative reviews came at the expense of Borgata's customer service — users were not pleased with it in the slightest.
App Glitches and Errors: Unwanted error popups, account log outs and more. Users have had their fair share of problems with the apps performance on Android.
Winning?: One user reported a stunning 36 days period without winning on the app.

Android User Positives

Bonuses: Like on iOS, Android users experienced a high volume of bonuses available to take advantage of.
Fast Payouts: It appears to be a universal process for Borgata — they have very quick payouts that get its users their money fast.
Entertaining Games: With such a large library of games, it's not surprising that once players found their favorites, they've described them as "addicting."

Borgata Casino Web

An online casino site must operate quickly and intuitively. For the most part, Borgata does so when used on a desktop or laptop computer and rates highly vs. the competition.

Web Experience: Borgata cleans out Golden Nugget

Category: Web Experience
Comparison: Borgata vs. Golden Nugget
Measured: Core Web Vitals, PageSpeed, First Input Delay

Borgata's PageSpeed Insight score of 64 is one of the best we've seen so far in our rankings, and certainly blows out Golden Nugget's score of 9. This is huge for a casino's initial page that has so much going on. Golden Nugget had a slightly better First Input Delay of 92 ms to Borgata's ms, but we still give Borgata the nod here.

Speed Summary: Borgata's above-average PageSpeed website was by far one the best. Golden Nugget Online Casino has a lot of work to do to get up to speed.

To stand apart from competitors, online casinos must hook users by replicating the real-life casino experience as closely as possible in a digital format. Borgata rates well in this area by surfacing the information players need quickly and intuitively.

Live Gaming Navigation: Borgata gets a double win

Category: Live Game Navigation
Comparison: Borgata vs. BetRivers and SugarHouse
Measured: Click Depth, Design Friction

With BetRivers and SugarHouse essentially being the same online casino in different states, we thought it'd be fair to combine them and see if they could take out Borgata on its ownbut that was not the case. Borgata has a stellar Live Dealer section tab that is not only second in the casino row after home (which you land on), but it was its own Live Dealer tab among the top bar that differentiates all three Borgata products.

Live Gaming Summary: BetRivers Online Casino andSugarHouse Online Casino have solid Live Dealer navigation, but they really don't compare to Borgata's presentation.

Naturally, issues will arise, technical or otherwise. Users must be confident that an online casino will solve their problems. Borgata has a few options to contact them:

Customer Service Support: Golden Nugget takes back a round

Category: Customer Service Support
Comparison: Borgata vs. Golden Nugget
Measured: Time-to-response, time-to-resolution, number of CS touchpoints, number of communications to resolve an issue

Both have great pages setup and different options to get in touch with customer service, but users were much more in favor of Golden Nugget's support staff. They got through to a representative much quicker and reviews for the service were almost unanimously positive.

Customer Service Summary: Overall, Golden Nugget's customer service is more efficient and received more positive feedback than Borgata's team has in this category. Caesars Online Casino gets an honorable mention here because of its efficient customer support.

To many, the amount and variety of games offered by an online casino is arguably the most critical aspect when choosing one over another. Here's the breakdown of what games to expect at Borgata.

Borgata Online Casino Game Selection

Borgata has undoubtedly one of the best game selections and website design layout in the entire online casino industry. Clear sections at the top of the site with all the different sections available — Borgata has even gone into specifics with their sections, including a difference between regular online slots and progressive jackpot slots, exclusive games and a new game tab that has a red bubble with the current number of fresh games to play.

Table Games

Borgata does an amazing job separating their table games. First, they list their featured games, followed by the top blackjack, video poker, and roulette games before listing out their entire catalog in the final section. These all help you get where you want faster.

Live Dealer Availability: FanDuel gets the win

Category: Live Dealer Availability
Comparison: Borgata vs. FanDuel
Measured: Total Hours Live Dealer Offering Available per day and week

Borgata offers a commendable Live Dealer service Monday through Sunday, 11am to 3am. For online casinos that don't offer 24/7 service, this is still pretty solidexcept for the fact that there are online casinos that offer 24/7 Live Dealer Games, including FanDuel, DraftKings and Golden Nugget. They'd all get the nod here over Borgata because of that.

Live Dealer Summary: Borgata does offer a decent hour Live Dealer service, but it does not compare to the likes of the 24/7 service offered by FanDuel Online Casino, DraftKings, and Golden Nugget.

Virtual Blackjack

Low Minimums: Players can jump into their favorite Blackjacks game at as low as 10 cents are hand, which are favorable numbers to novice players and gamblers.

Variety: Between Mutli-Hand, XChange, Vegas Downtown and more, Borgata offers a number of different virtual Blackjack games to choose from.

Previews: You can't play a demo version of any of their games, and you can't preview what the minimums bets are for a game either — at least not while logged out.

Live Blackjack at Borgata

Ezugi Production: All of Borgata's Live Blackjack games are run by one of the most trusted live gambling partners in the industry.

RTP Differential: Players seem to experience a worse return when playing some of the live games at Borgata.

READ MORE:The 5 Best Legal Online Blackjack Sites

Roulette

Choose from American, European, Blazing 7's, even New York Jets Roulette (if you're in New Jersey) and much more under Borgata's Roulette tab. Compared to other online casinos, this one seems to have the most variety.

Huge Selection: Borgata has a ticker for their roulette games that you have to click three times to get through — and that's just for their "top" games.

Not Enough Winners: Slots are hard to gauge at any online casino when it comes to winning. When you play an automated game over the computer or phone, it's pretty tough to think the odds are in your favor. That continues to be the case here.

Live Game Diversity: Borgata takes win over PointsBet

Category: Live Game Diversity
Comparison: Borgata vs. PointsBet
Measured: Count of Unique Game Names

Borgata offers a wide variety of Live Dealer games and has them broken up into different sections as well, so it's easy to find the game you want. PointsBet added live games to their library in early , so they don't offer as many options just yet.

Live Game Summary: PointsBet Online Casino only has ten live games to offer, so it doesn't stack up against Borgata's extensive library.

Slot Games

Borgata puts out around 1, online slots that are programmed by the likes of IGT, NetEnt, WMS and Konami, so you know you're getting some quality games. Add to the fact that they separate regular slots from jackpot slots, plus and also have featured and new release sections, Borgata might be your one and only place for slots.

Our Borgata Slot Takeaways:

Jackpots: Borgata has a great section dedicated to their jackpot slots, with a constantly moving ticker showing how high the jackpot's going on the page itself under the logo of each game.

Animated Graphics: The slots section has been given some extra treatment, with a number of the games having animation and movement in their graphics that proves as another great eye catcher for users.

READ MORE:The Five Best Sites for Real Money Slots

Game Winners: DraftKings blows past Borgata

Category: Game Winners
Comparison: Borgata vs. DraftKings
Measured: Clarity on outcome messaging across game types, available information about recent winners

DraftKings has a full section dedicated to a leaderboard with the results of recent big winners at their online casino. Plus, it lets you know of upcoming events and contests coming up as well. Meanwhile, Borgata's Game Winners are nowhere to be found

Game Winners Summary: DraftKings Online Casino has a detailed Game Winners section that is nonexistent on Borgata's site and app. DK was the clear-cut winner in this round.

New Casino Games

Borgata has a full section for their new games in the top nav — even more impressive is the red bubble with the current number of new games they have available to play.

Here's a few of the new games that they have to offer:

Megaways Wolf Legend
Hoard of Poseidon
Wild LepreCoins
Diamond Rush
Lucky 8 Emperor
Gods of Troy Jackpot
Cops & Robbers Big Money
And More

Exclusive Casino Games

Borgata also has an exclusive section that makes it easy to find games that you can't play anywhere else. Some of their 79 exclusive game offerings include:

Luck O' The Roulette
Galacitcos
Dazzling Sun
Premium Blackjack Pro
Bison Fury
Melon Madness Deluxe
And More

Exclusive Game Offerings: Borgata closes things out with a win

Category: Exclusive Game Offerings
Comparison: Borgata vs. Unibet
Measured: Number of exclusive games offered

Borgata's exclusive section is vast and impressive among the rest of the industry, while Unibet has yet to join the party — at least with their product in the United States.

Exclusive Games Summary: Although Unibet Online Casino began growing its collection of exclusives in , Borgata takes the win with 20 more games than its competitor.

With what seems like a never-ending scroll of games in their library (though mostly slots, like any online casino), Borgata has put together a solid product that can compete with just about any online casino on the market right now.

Most Popular Games

Borgata doesn't have a specific section catered to "popular" games, but does have a "featured" area right on the home page when you first come to their site. It's unclear if these games rotate depending on the time of day or week, but this is the best they've done to give people a "popular" section of games.

Additionally, each sector of games have a "featured" section in their tab, so that also helps narrow things down a bit.

READ MORE: The Most Popular Legal Online Slot Games

Borgata Online Casino Cashiering

How to Deposit

Borgata allows players to deposit funds with ease directly from a bank account or preferred credit/debit card. Deposit methods to choose from:

READ MORE: Best Online Casino Deposit Methods

Withdrawal Options

Withdrawing money is also simple with Borgata. Some withdrawal methods you can pick:

PayPal
VIP Preferred eChecks
Borgata Online Prepaid Card
Borgata cashier
Skrill
Check by mail

Other Borgata Benefits

You’ll earn iRewards Points (iRPs) and Tier Credits for all of your online casino play. iRPs can be used for special offers in the online loyalty store. Tier Credits earned contribute towards your MGM Rewards Tier Level Status.

Here’s how it works:

Game Category	Wager Amount*	iRPs earned	Tier Credits earned
Regular Slots, Other	$5	1	1
Progressive/Jackpot Slots	$10	1	1
Video Poker	$20	1	1
Baccarat, Blackjack, Craps, Roulette	$25	1	1

*Wager amount will vary based on actual game played.

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