Online casino self exclusion

OLG’s My PlayBreak Program

The OLG My PlayBreak program is a voluntary self-help tool that enables you to make a commitment to take a break from participating in gaming activities offered by OLG for a defined period of time. My PlayBreak is a commitment you make with yourself. It’s a program you enter voluntarily, and you agree not to visit certain gaming locations in Ontario, or play on thisisnl.nl for a chosen period of time. The My PlayBreak program is a tool you can use when you want to take a break from gambling. The program is entirely confidential. No one will know about your decision to register in My PlayBreak besides you, the program administrators, and those you choose to confide in. To access the program, visit a PlaySmart Centre or ask management/security staff at any casino or charitable bingo gaming centre in Ontario. You can also phone the OLG Customer Careline at

How My PlayBreak in Ontario works:

• You choose the length of time you want to be excluded: 3 months, 6 months, one year, two years, 3 years, 4 years and 5 years.
• The program is completely confidential. No one will know besides you, the program administrators, and those you tell.
• Once registered, you’ll be required to stop visiting Ontario casinos, Charitable Bingo and Gaming centres and/or thisisnl.nl
• You will be removed from all OLG marketing lists.
• Your photo will be included in OLG’s facial recognition database. Should you be detected at a gaming site, you will be escorted off the premises.

Returning to Play after registering for My PlayBreak

If you registered before September 12th, , there is a formal process to return to play. You must have completed your My PlayBreak term, and if you feel that you can safely gamble again, you can apply to return to play.

Returning to play requires that you follow appropriate procedures. To start the process, write a letter to casino security if you’re returning to play for casinos, or to the Charitable Gaming Self-Exclusion Coordinator for Charitable Gaming Centres (i.e. bingo halls), letting them know that you would like to return to gambling. You will need to attend a scheduled meeting with a site representative a minimum of 30 days after submitting your written request and complete the appropriate paperwork. You may return to gambling 24 hours after your scheduled meeting and completion of return to play paperwork.

If you registered on or after September 12th, and completed a My PlayBreak registration or renewal form, the return to play process above does not apply to you. If you register or renew in My PlayBreak on or after September 12th, , you will be offered renewal options before your term ends. If you have completed your term and do not renew, you will no longer be registered in the program.

Learn more about My PlayBreak now or call OLG Customer Care at

The choice to return is yours. Here are some questions to ask yourself before returning to gamble

1. Do I have the same beliefs about gambling as I did before?
2. How will my gambling be different this time?
3. Am I prepared to set time and money limits?
4. Am I prepared to leave bank and credit cards at home?
5. Why do I want to return to gambling?
6. What are my thoughts on what gambling means/is?
7. Am I planning to go for entertainment purposes?
8. What measures/strategies do I have now that will help me set more realistic limits/expectations on myself?
9. What will I do to gamble more safely and carefully?
10.  Am I ready/willing to think/do things differently upon my return?
11.  Have I shared this news/information with family or friends so I have some support?
12.  Am I willing to stop again if I notice that I fall into the same patterns/situation?